Refund policy

Damages and issues

Please inspect your digital files upon receipt and contact me immediately if the item is defective, corrupted or if you receive the wrong item, so that I can evaluate the issue and make it right.

Exceptions / non-returnable items
All digital sales are final and purchases are non-refundable nor can they be returned.
Unfortunately, I cannot accept refunds on sale items or gift cards.

Exchanges
Exchanges on digital products are not accepted.

Refunds
All sales are final and purchases are non-refundable nor can they be returned. In the event of a refund, please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact me for any return question at russell@russellkentnicholls.com.